Real Estate
10 min read
·
Jul 20, 2025
REAL ESTATEX
42% → 35%
Recipe costing and tighter control brought food cost down by roughly seven points, reported by Eterna Group.
"OneAvant has connected processes that were previously fragmented across Excel files, manual records and individual experience."
Food Factory
on choosing OneAvant ERP
~60%
Less admin time on order posting and invoicing
20,000+
Products managed
13,000+
Recipes with full history
19,000+
Purchase orders across 180+ suppliers
THE COMPANY
A 50-year retailer operating at real scale.
Ventura Malta runs retail, distribution and logistics across around 50 stores in Malta and Gozo, serving a network of over 100 B2B partners. With five decades of experience behind them, they were one of OneAvant's very first customers, and the relationship has grown over several years.
At that scale, the hardest part isn't selling. It's keeping one accurate price in front of everyone, every store, every salesperson, every distributor, all at once, without a storm of phone calls.
THE CHATLLENGE
Every price change meant a wave of phone calls.
Across 50 stores and 100+ B2B partners, pricing was a constant bottleneck. Distributors phoned in for current prices. Salespeople chased their managers for information before they could quote. Updates travelled slowly, and every delay was a chance for the wrong price to reach a customer. It was a manual overhead that grew with every new partner.
BEFORE ONEAVANT
Technology that gets in the way of service
Buying core features as separate add-ons
Waiting until arrival to learn a guest's needs
A tool that helps the team but not the guest
AFTER ONEAVANT
One system that serves guests and team alike
Communication with guests before they arrive
Greater functionality, add-ons included
Technology that enhances traditional service
THE SOLUTION
One platform, from the price list to the online order.
Ventura runs a focused OneAvant stack that removed the manual overhead at each step. Here is how the work moves now.
What we were most looking forward to was improving guest experience and communication, and creating a 24-hour service value through better technology that really enhances the guest experience. What excited us most was the ability to communicate with guests even before they arrive, so we can quickly understand what they want right from the start.
Iniala
on the OneAvant GMS
Greater features than competitors
Functionality that went beyond every other system Iniala evaluated.
Add-ons included
Capabilities that other vendors would have charged for separately came built in.
Serves guests and team
One system chosen because it improves both sides at once, not one at the other's expense.
Enhances traditional service
Technology adopted only because it strengthens the service values Iniala is known for.
At a glance
COMPANY
Eterna Group - Food Factory
INDUSTRY
Food Manufacturing
LOCATION
Malta
SCALE
20,000+ products · 13,000+ recipes · 180+ suppliers
SOLUTION
OneAvant ERP
PRODUCTS USED
Recipes & Costing
Purchasing
Stores
Trolley Building
Production
Sales & CRM
Invoicing
Delivery
The best of hospitality is human.
The right technology just lets it reach further.
See what OneAvant GMS could do for your property.
Book a tailored OneAvant demonstration for your hospitality operation.
